Privacy Policy
Effective Date: July 18, 2026
Build Arbiter respects the privacy of clients, prospective clients and website visitors. This Privacy Policy explains the information Build Arbiter collects, how it is used and the choices available to you.
1. Information We May Collect
Information you provide may include:
- Name
- Company
- Email address
- Telephone number
- Project location
- Professional role
- Project type
- Service interest
- Issue description
- Approximate amount at risk
- Deadlines
- Information about available documents
- Messages and correspondence
- Documents, photographs and project records provided after an engagement is accepted
Information collected automatically may include:
- Internet Protocol address
- Browser type
- Device type
- Pages visited
- Date and time of access
- Technical logs needed for security and website operation
2. Information We Ask You Not to Submit
Do not submit through the public website:
- Social Security numbers
- Complete payment-card details
- Complete bank-account information
- Passwords
- Government identification documents
- Unnecessary health information
- Unrelated sensitive personal information
Build Arbiter may delete or redact unnecessary sensitive information.
3. How Information Is Used
Build Arbiter may use information to:
- Respond to enquiries
- Assess whether a matter is suitable
- Provide purchased services
- Arrange consultations
- Prepare findings and reports
- Process payments
- Maintain client and business records
- Improve website operation
- Prevent fraud and misuse
- Protect website and information security
- Comply with legal obligations
- Resolve complaints or disputes
4. Payment Information
Payments may be processed by Stripe.
Stripe collects and processes payment information under its own privacy terms.
Build Arbiter may receive transaction details such as the payer’s name, email address, amount paid, payment status and limited payment-method information.
Build Arbiter does not receive complete payment-card numbers through Stripe Checkout.
5. How Information May Be Shared
Build Arbiter may share information with:
- Website-hosting providers
- Payment processors
- Email and scheduling providers
- Secure file-transfer or storage providers
- Professional advisers
- Contractors supporting the agreed service
- Government, regulatory or law-enforcement authorities where required by law
- A successor in connection with a legitimate sale, merger or restructuring of Build Arbiter
Information will be limited to what is reasonably necessary for the relevant purpose.
6. No Sale of Personal Information
Build Arbiter does not sell personal information.
Build Arbiter does not use personal information for third-party targeted advertising.
7. Cookies and Technical Tools
The website may use cookies or similar technical tools that are necessary for:
- Security
- Form operation
- Session management
- Website performance
- Fraud prevention
Build Arbiter does not use advertising cookies or behavioral-tracking tools. If such tools are introduced in the future, this Privacy Policy will be updated and any consent controls required by law will be added.
8. Data Retention
Build Arbiter retains information only as long as reasonably needed to:
- Respond to the enquiry
- Provide the service
- Maintain accurate business and tax records
- Comply with legal obligations
- Resolve disputes
- Protect legitimate business interests
Information that is no longer reasonably needed may be securely deleted, anonymized or archived.
9. Security
Build Arbiter uses reasonable administrative, technical and organizational safeguards appropriate to the nature of the information held.
No internet transmission or storage system can be guaranteed completely secure.
Clients should follow Build Arbiter’s document-submission instructions and avoid sending unnecessary sensitive information.
10. Your Choices and Requests
Subject to applicable law, you may request:
- Access to personal information held about you
- Correction of inaccurate information
- Deletion of information that is no longer required
- A copy of information you provided
- Information about how your data is used
- Withdrawal from optional marketing communications
Requests may be sent to [email protected].
Build Arbiter may need to verify identity before completing a request.
11. Texas and Other State Privacy Rights
Residents of Texas and other states may have additional privacy rights under applicable law.
Build Arbiter will review valid privacy requests and respond as required by the law applicable to the request.
Build Arbiter will not discriminate against a person for exercising an applicable privacy right.
12. Children
The website and services are intended for adults and business users.
Build Arbiter does not knowingly collect personal information from children under 13.
A parent or guardian who believes a child has submitted personal information should contact Build Arbiter.
13. Third-Party Links
The website may link to external websites or services.
Build Arbiter does not control their privacy practices.
Review the privacy terms of any third-party service before providing information.
14. Policy Changes
Build Arbiter may update this Privacy Policy as business practices, technology or legal requirements change.
The current version and effective date will be posted on this page.
15. Contact
Privacy questions and requests may be sent to: